Refund Policy

Introduction

we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a hassle-free refund policy to ensure your peace of mind.

Eligibility for Refunds

You may request a refund within 60 days of receiving your order. All returned products must be in their original condition, unused, and in their original packaging with all tags attached. Products that are damaged, used, or missing tags may not be eligible for a refund.

Refund Process

To request a refund, please contact our customer service team with your order number and reason for the return. We will provide you with a free return shipping label (no cost to you) to send the product back to us. Once we receive and inspect the returned product, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the order.

Non-Refundable Items

All products are eligible for a refund as long as they meet the eligibility criteria outlined above. There are no non-refundable items, except for products that have been customized or personalized to your specific request, which may be non-refundable unless they are defective.

Refund Timing

Once your refund is processed, it may take additional time for the funds to appear in your account, depending on your bank or credit card issuer. We are not responsible for any delays caused by your financial institution.